ITANAGAR, Jul 7: As part of the initiative by the Ministry of Women & Child Development for Child Helpline Service across the country, the State Department of Women and Child Development, has launched Child Helpline -1098 on Friday in the presence of Mimum Tayeng, Secretary (WCD) and T.P Loyi, Director (WCD) along with call takers of Child Helpline, WCD Control Room and the staff of State Child Protection Society.
Arunachal Pradesh is one of the nine states selected for the first phase of implementation along with Mizoram, Bihar, Andhra Pradesh, Gujarat, Ladakh, Goa, Dadra & Nagar Haveli and Daman & Diu.
The Child Helpline under Mission Vatsalya Scheme is a 24x7 service for children as defined under the JJ Act,2015, which has been integrated with the Emergency Response Support System 112 (ERSS-112) helpline of the APP under MHA with the help of C-DAC (Centre for Development of Advanced Computing). It will function with state and district level functionaries deployed in the Control Room and the CHL(District Child Protection Units). In Arunachal Pradesh, the WCD Control Room of Child Helpline 1098 is established in the Directorate of Women and Child Development.
All incoming calls to ChildLine 1098 will land at WCD Control Room, to be routed thereon to the ERSS 112 or the CHL(DCPU) depending on the nature of help required. At the district level, the Child Helpline Unit (CHL) at the District Child Protection Unit (DCPU) will be available round the clock to provide outreach services for children in crisis, linking them to emergency services and long-term care and rehabilitation services.  All the calls to 1098 are classified into three categories, namely Emergency, Non- Emergency and Information Calls.  Emergency calls to 1098 will be forwarded to ERSS 112 or vice versa depending on the nature of the Call.
Earlier, the ChildLine India Foundation (CIF) had been rendering similar services through its partner NGOs in three districts -- Namsai, Lower Dibang Valley and Papum pare. 

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Kenter Joya Riba

(Managing Editor)
      She is a graduate in Science with post graduation in Sociology from University of Pune. She has been in the media industry for nearly a decade. Before turning to print business, she has been associated with radio and television.
Email: kenterjoyaz@easternsentinel.in / editoreasternsentinel@gmail.com
Phone: 0360-2212313

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